Effective 2026-07-15 · Version 1.3.2
By creating an account or using the Ysaere platform (the “Service”), you agree to these Terms of Service (these “Terms”). If you do not agree, do not use the Service. The Service is operated by Ysaere, Inc. (“we,” “us,” “our”). If you use the Service on behalf of a company or other entity, “you” includes that entity, and you represent that you are authorized to bind it to these Terms.
If you or your organization has entered into a signed Order Form or the Master Subscription Agreement (MSA) with us, that agreement controls over these Terms to the extent of any conflict. Otherwise, in the event of conflict among documents we publish, precedence is: (i) the MSA or a signed Order Form (where applicable); (ii) these Terms; (iii) the incorporated policies listed in Section 26.
SECTION 21 CONTAINS A BINDING ARBITRATION CLAUSE, A CLASS-ACTION WAIVER, AND A JURY-TRIAL WAIVER. THEY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM.
Ysaere is an AI-powered intelligence platform that uses multi-agent systems to generate competitive intelligence, due diligence, market intelligence, security assessment, and commercial real estate analysis reports, and that hosts a Studio and Marketplace for third-party-published agents. The Service operates on a credit-based usage model where users purchase or receive credits (“Credits”) to run intelligence reports. “Output” means any report, intelligence, signal, summary, score, export, or other artifact produced by the Service; “User Input” means the prompts, files, URLs, and other materials you submit.
We may change, add, or remove features of the Service. During the Beta period (Section 4) we may do so at any time with in-platform notice.
You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for your account credentials, for maintaining their confidentiality, and for all activity under your account. Credential sharing is not permitted. Notify us promptly at security@ysaere.com of any suspected unauthorized use of your account.
The entire Ysaere platform — every swarm workflow, API and MCP endpoint, the Marketplace, the Studio, and every artifact-generation feature — is currently provided as a “Beta Offering.” While the Service (or a feature) is a Beta Offering: (a) it is provided “AS IS” and “AS AVAILABLE” with all faults and without warranty of any kind; (b) no service-level agreement, uptime commitment, or availability guarantee applies; (c) features, pricing, credit costs, models, and output formats may change, be suspended, or be withdrawn at any time with in-platform notice; and (d) Beta Offerings may contain bugs or defects that could cause failures, corruption, or loss of data — maintain your own backups of anything you need to preserve.
NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS, YSAERE, INC.'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO ANY BETA OFFERING WILL NOT EXCEED ONE THOUSAND U.S. DOLLARS ($1,000.00) IN THE AGGREGATE, AS SET FORTH IN SECTION 19. Your use of any Beta Offering is voluntary and at your sole risk.
When we designate the Service or a feature as generally available (“GA”), we will post a notice and provide at least 14 days’ notice in-platform or by email; the beta liability cap and beta disclaimers cease to apply to the GA feature prospectively. See /beta for a plain-language explanation of what beta means.
The Service uses artificial intelligence, including large language models from third-party providers, to generate Outputs. Named providers are disclosed to customers under agreement (see /subprocessors for categories). You acknowledge and agree that:
Outputs are for informational purposes only. They do not constitute, and are not a substitute for:
Ysaere, Inc is not a “consumer reporting agency,” and no Output is a “consumer report,” under the U.S. Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) or any analogous law. You will not use any Output, in whole or in part, as a factor in establishing any person’s eligibility for credit, employment, insurance, housing, tenant screening, government benefits, or any other purpose governed by the FCRA or comparable law.
Use of any Output does not create any advisory, fiduciary, agency, attorney-client, broker-dealer, investment-adviser, appraiser-client, or similar relationship between you and us. Consult your own qualified advisors before acting on any Output.
Credits are non-refundable once purchased and are non-refundable once a run has been initiated. Credits have no cash value, are non-transferable, and are not redeemable for cash or any other asset. Credits do not expire unless otherwise stated for a specific plan or promotional grant. Free credits granted at signup are promotional and may be adjusted for new accounts.
Pricing may change with 30 days’ notice to existing users (during the Beta period, credit costs for individual run types may change with in-platform notice per Section 4). All payments are processed by Stripe; we do not store credit card numbers. Subscription plans, where offered, renew automatically at the then-current price unless canceled before the renewal date. Taxes are your responsibility, excluding our income taxes.
Credits earned by Marketplace publishers under the Publisher Agreement are platform Credits only — they are not money, are not redeemable for cash, and carry no interest or deposit rights.
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business or personal purposes. You will not, and will not permit any third party to:
You retain ownership of all User Input and files you upload. You grant us a worldwide, non-exclusive license to host, process, transmit, and create derivative analyses from your User Input solely to provide, secure, and support the Service. You represent that you have all rights necessary to submit your User Input and that its submission and processing will not violate any law or third-party right (including intellectual property, privacy, confidentiality, or a third party’s terms of service for content you direct the Service to fetch).
Subject to these Terms and payment, you own the Outputs generated from your account, subject to our and our licensors’ pre-existing and underlying intellectual property and to the restrictions in these Terms. Files are stored per-tenant in isolated database schemas. You can delete files at any time; deleted files are permanently removed within 30 days.
Outputs describe third parties (“Report Subjects”) who are not party to these Terms. You are responsible for your use, internal distribution, and any republication of Outputs, and for ensuring that use complies with applicable law (including defamation, privacy, IP, securities, and antitrust law). You will not present Outputs as facts verified by us.
We do NOT use your uploaded documents, reports, or personal data to train AI models. Your data is used solely to generate intelligence outputs for your account. Third-party AI providers process your queries under their respective API terms, which include zero-retention or limited-retention policies for API usage, and we contractually direct our model subprocessors not to train on data submitted through their APIs. We may use aggregated, de-identified operational data that does not identify you or any individual to operate and improve the Service.
The Marketplace hosts agents authored and published by independent third-party developers (“Publishers”). When you run a Marketplace agent: (a) the Publisher — not us — authored its prompts and logic; (b) we provide hosting, execution infrastructure, safety guardrails, and cryptographic provenance, but we do not verify the factual accuracy of Publisher agents’ outputs; and (c) your run is additionally governed by the Marketplace Terms (at /legal/marketplace-terms), which are incorporated into these Terms by reference for Marketplace invocations.
Publishers are bound by the Publisher Agreement (at /legal/publisher-agreement), including its credits-only earnings model (flat 80/20 split, no cash-out). We may remove, suspend, or restrict any Marketplace agent at any time.
You agree not to use the Service for illegal activity, harassment, attempting to extract AI training data or system prompts, reselling Outputs without permission, or automated scraping beyond documented API terms. Your use is additionally governed by the Acceptable Use Policy (at /legal/acceptable-use) and the AI Acceptable Use & Output Restrictions (at /legal/ai-acceptable-use), both incorporated by reference. Violation of either is a material breach of these Terms. We may suspend or terminate accounts that violate these Terms.
The Service is not designed for the storage or processing of sensitive personal data. Do not upload: (a) Protected Health Information as defined under HIPAA; (b) social security numbers, passport or driver’s license numbers, or payment card data; or (c) any data subject to specialized security regulation in your jurisdiction. Any such data is uploaded at your sole risk; delete it and notify privacy@ysaere.com if uploaded. We are not a “business associate” under HIPAA, and the parties do not intend to create any specialized health-data processing relationship.
The Service relies on third-party large language models and displays or analyzes content from third-party sources (news outlets, regulatory filings, public data, and data providers). We are not responsible for examining or evaluating the content, accuracy, completeness, timeliness, or legality of third-party materials, and we make no warranties regarding them. Third-party content may be subject to its providers’ terms.
The platform, its agent architectures, proprietary prompts, swarm designs, and workflows are the intellectual property and trade secrets of Ysaere, Inc. No rights are granted except as expressly stated in these Terms.
If you submit ideas, suggestions, or other feedback about the Service (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free right to use, disclose, and exploit that Feedback for any purpose without attribution or compensation.
If you believe content on the Service infringes your copyright, or if you are the subject of an Output and wish to flag an inaccuracy, follow the Copyright (DMCA) & Report-Subject Notice-and-Correction Policy at /legal/dmca. We respond to properly submitted notices and maintain a documented correction channel for Report Subjects.
THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, YSAERE, INC AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF THE SERVICE OR ANY OUTPUT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
We do not guarantee that any Output is free of information that could constitute material non-public information (“MNPI”) in any jurisdiction. You are solely responsible for compliance with all applicable insider-trading, securities-fraud, and market-manipulation laws — including the U.S. Securities Exchange Act of 1934 and Rule 10b-5 — in connection with your use of any Output.
Some jurisdictions do not allow certain warranty limitations, so parts of this section may not apply to you (see Section 24 for California and New Jersey notices).
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YSAERE, INC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, OR FOR DAMAGES ARISING FROM RELIANCE ON ANY OUTPUT OR ANY INVESTMENT, ACQUISITION, LENDING, LEASING, OR OTHER DECISION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00). WHILE THE SERVICE (OR THE AFFECTED FEATURE) IS A BETA OFFERING, OUR TOTAL CUMULATIVE LIABILITY WILL NOT EXCEED ONE THOUSAND U.S. DOLLARS ($1,000.00) IN THE AGGREGATE PER SECTION 4, AND IF THIS SECTION WOULD PRODUCE A LOWER AMOUNT FOR A GIVEN CLAIM, THE LOWER AMOUNT CONTROLS. THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND SURVIVE ANY FAILURE OF ESSENTIAL PURPOSE.
The parties agree these limitations are a reasonable allocation of risk and a material basis of the bargain reflected in the pricing. Your sole remedy for dissatisfaction with the Service is to discontinue use.
You agree to indemnify, defend, and hold harmless Ysaere, Inc. and its officers, directors, employees, agents, and licensors against any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from: (a) your User Input; (b) your use, distribution, or republication of Outputs, including any claim by a Report Subject; (c) your violation of these Terms or any incorporated policy; (d) your violation of any law or third-party right; or (e) if you are a Publisher, your Marketplace agents, as further set forth in the Publisher Agreement.
PLEASE READ THIS SECTION CAREFULLY — IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.
Binding individual arbitration. Except as provided below, any claim, dispute, or controversy arising out of or relating to these Terms, the Service, or any Output — including questions of scope, formation, validity, enforceability, arbitrability, or breach — will be resolved by final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and, for claims by individuals acting in a personal capacity, its Supplementary Procedures for Consumer-Related Disputes then in effect. The arbitration will be conducted by a single arbitrator, in English, seated in Miami-Dade County, Florida (or by videoconference at your election if you are not a Florida resident or entity). The Federal Arbitration Act (9 U.S.C. §§ 1–16) governs the arbitrability of all disputes. The arbitrator — not any court — has exclusive authority to resolve threshold questions about the interpretation, applicability, formation, enforceability, or scope of this Section. Judgment on the award may be entered in any court of competent jurisdiction.
CLASS-ACTION WAIVER. YOU AND WE EACH WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE OR CONSOLIDATED PROCEEDING. The arbitrator may not consolidate more than one person’s claims. If this waiver is held unenforceable as to a particular claim or remedy, the agreement to arbitrate is null and void as to that claim or remedy only, which will proceed in the courts identified below.
JURY-TRIAL WAIVER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WE EACH IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY.
Mass arbitration. If twenty-five (25) or more claims of a substantially similar nature are filed against us within any rolling ninety (90)-day period, the staged bellwether procedure set forth in Section 12.2.1 of the Master Subscription Agreement applies equally under these Terms.
Carve-outs. Either party may (a) bring an individual action in small-claims court within its jurisdictional limits; (b) seek injunctive or other equitable relief in a court of competent jurisdiction for intellectual-property infringement, unauthorized access, or emergency safety matters; and (c) enforce an arbitration award. Exclusive judicial venue for these carve-outs is the state and federal courts located in Miami-Dade County, Florida, and each party consents to personal jurisdiction there.
Arbitration costs. Filing, administrative, and arbitrator fees are governed by the AAA rules; if you are an individual and demonstrate that those fees would be prohibitively expensive relative to a court proceeding, we will pay the excess portion the arbitrator determines is necessary. If the arbitrator finds a claim frivolous or brought for an improper purpose, fees may be reallocated consistent with the AAA rules.
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law provisions. The Uniform Commercial Code and the UN Convention on Contracts for the International Sale of Goods do not apply. Disputes are resolved through binding individual arbitration as set forth in Section 21; the exclusive judicial venue for matters not subject to arbitration is the state and federal courts located in Miami-Dade County, Florida.
Either party may terminate at any time. You may delete your account through account settings. We may suspend or terminate your access immediately for a security or legal risk, violation of the Acceptable Use Policy or AI Acceptable Use restrictions, non-payment, or suspected unlawful use, with notice where practicable. On termination, you may export your data before deletion; unused Credits expire on account termination for cause. We retain anonymized, aggregated data for analytics purposes. Sections 5–7, 10 (as to delivered Outputs), 16, 18–22, 24, and 26 survive termination.
California residents: Under Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, (800) 952-5210.
New Jersey residents: the laws of New Jersey do not permit certain limitations of implied warranties or exclusions of certain damages set forth in Sections 4, 18, and 19; if these laws apply to you, some or all of those limitations may not apply, and you may have additional rights.
We may update these Terms. Material changes will be communicated via email or in-app notification at least 30 days in advance where practicable, and signed-in users will be asked to re-accept the updated Terms in-product (each acceptance is recorded with the exact version and content hash). Continued use after the effective date of updated Terms constitutes acceptance. No amendment applies to a dispute for which arbitration has been initiated before the change.
Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control (including cloud-provider outages, DDoS attacks, and telecommunications failures). Export controls: you will comply with all applicable U.S. export-control and sanctions laws (including EAR and OFAC regulations) and represent that you are not located in a comprehensively sanctioned jurisdiction or on any restricted-party list. Assignment: you may not assign these Terms without our consent; we may assign to a successor in a merger or asset sale. Severability: if any provision is unenforceable, the rest remains in effect. No waiver is implied by delay.
These Terms incorporate by reference: the Privacy Policy (/privacy), the AI Disclosure (/ai-disclosure — plain-language notice mirroring Sections 5–7 and 18), the Acceptable Use Policy (/legal/acceptable-use), the AI Acceptable Use & Output Restrictions (/legal/ai-acceptable-use), the Marketplace Terms (/legal/marketplace-terms — for Marketplace runs), the Publisher Agreement (/legal/publisher-agreement — for Publishers), the Copyright (DMCA) & Report-Subject Policy (/legal/dmca), and the Beta explainer (/beta). The full index of legal documents, with versions and effective dates, is at /legal.
Questions and legal notices: legal@ysaere.com.
Ysaere, Inc. · USA
Questions? Contact us at compliance@ysaere.com